1. What makes Glowencia’s jewelry unique?
Our jewelry is crafted from high-quality stainless steel, designed to be tarnish-free, hypoallergenic, and long-lasting. Each piece combines strength with timeless elegance, giving you beauty that never fades.
2. Are your cosmetics safe for all skin types?
Yes. All Glowencia cosmetics are dermatologically tested, cruelty-free, and made with gentle ingredients suitable for all skin types.
3. Does stainless steel jewelry tarnish or fade over time?
No. Stainless steel jewelry is highly resistant to rust, tarnish, and discoloration — ensuring your pieces stay shiny and beautiful for years.
4. How should I care for my stainless steel jewelry?
Simply wipe your jewelry with a soft cloth after use to remove oils or dust. Avoid harsh chemicals or abrasive cleaners to maintain its shine.
5. Do you offer international shipping?
Yes! We proudly ship across the USA and internationally, ensuring your Glowencia favorites reach you safely and on time.
6. How long does delivery take?
Orders within the USA usually arrive in 3–7 business days, while international shipping may take 7–15 business days, depending on your location.
7. Can I return or exchange a product?
Absolutely. We offer a 7-day return or exchange policy for unused items in their original packaging. Please refer to our Return Policy page for complete details.
8. How can I contact Glowencia support?
You can reach our friendly support team anytime at support@glowencia.com or through the Contact Us page on our website.
9. Do you offer discounts or promotions?
Yes, we regularly run exclusive deals and seasonal discounts. Subscribe to our newsletter or follow us on social media to stay updated!
10. Is my payment information secure?
Absolutely. We use SSL encryption and trusted payment gateways to keep your data and transactions 100% safe.